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Witness the magic as your vision comes alive in stitches.

Beyond the Screen, Onto the Seam.

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Custom Embroidered Hoodies & Sweatshirts for Holidays

FAQ

Are your products environmentally friendly?

We strive to use sustainable materials and eco-friendly packaging whenever possible.
 

What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours with photos of the damage and your order number for a replacement or refund.
 

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order online.
 

What should I do if my order tracking information isn't updated?

You can reach out to our after-sales team, and they'll assist you promptly. Contact Email: servicemoreegifts@outlook.com.
 

Do you ship worldwide?

Yes! You can check our Shipping Policy. If your country isn't listed, feel free to contact us.
 

Is My Photo Good Enough To Use?

If You Followed Our Photo Guidelines, Then Yes Your Photo Is Very Likely Good Enough To Use.

 

• Make Sure The Photo Is Taken In Good Lighting (Outdoor Daylight Is Best)

• Try To Take The Photo At Eye Level With Your Pet

• They Don't Need To Be Looking At The Camera

• Try To Get A Close Up So We Can See Your Pet's Unique Features

• Make Sure The Photo Is Not Blurry And High Resolution ( 1.5 Mb + )

• Make Sure No Features (E.G. Ears!) Are Out Of Frame - We Can't Add Them If They Aren't In The Original Photo

• Ensure That The Fur Color In The Photo Is Not Affected By Bad Lighting. If The Fur In The Photo Is Not Accurate To Real Life, The Fur In The Design Won't Be Either

 

To Ensure The Quality Of Your Product, Please Submit Original Photos, Don't Use Screenshots - Cropped Out Photos, Etc ( Just Use These In Case You Have No Other Options )

 

Why Didn't I Receive A Confirmation Email?

It's normal that sometimes our emails will go into customers' spam mailboxes. You can check your spam mailbox first.
 

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